Shipping policy

Shipping Policy

Thank you for shopping with Remi Society. We are committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been received.

Please note:

Orders are not processed on weekends or public holidays.
During new collection launches, promotions, or holiday periods, processing times may be slightly longer.

Once your order has been dispatched, you will receive a confirmation email with tracking information.

Domestic Shipping (Australia)

We offer Australia-wide shipping.

Estimated delivery times:

Standard Shipping: 4–10 business days
Express Shipping: 1–4 business days

Delivery timeframes are estimates only and may vary depending on your location and the shipping carrier.

International Shipping

We currently ship to selected international destinations.

International delivery estimates:

Standard International Shipping: 7–21 business days

Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions, which will be advertised on our website or social channels.

Tracking Your Order

Once your order has been shipped, tracking details will be sent to your email address.

Please allow up to 24 hours for tracking information to update.

Delayed, Lost, or Stolen Parcels

While we do our best to ensure your order arrives safely, Remi Society is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

We are not responsible for lost or stolen parcels once marked as delivered.

If you experience an issue with your shipment, please contact the shipping carrier directly or reach out to us and we will do our best to assist.

Incorrect Shipping Information

Please ensure all shipping details are entered correctly at checkout.

Remi Society is not responsible for orders shipped to incorrectly provided addresses. Additional shipping fees may apply for returned parcels requiring re-delivery.